Boarding
At Aspen Ridge Animal Hospital, our goal is to provide your pet with a safe and comfortable home away from home.
Aspen Ridge Animal Hospital Pet Resort
To honor our commitment to your pets, we require your pet to be fully vaccinated and an established patient with our hospital. To verify that your pet has all the required vaccinations and is parasite-free, please bring in or have your previous veterinarian fax or email us your pet’s latest vaccination records at your initial exam with one of our veterinarians.
Your dog or cat needs to be at least 16 weeks (4 months) old to board with us, as this is the typical age at which they receive their last round of puppy/kitten immunizations and are considered fully vaccinated.
Additional services available include bath and brush, extra play time, additional walks, and pedicures. We can also offer your dog a frozen peanut butter Kong or a Frosty-Paws “Pupsicle.”
Call for a customized quote for your pet’s stay with us.
At Check-In
We will verify vaccination records and parasite prevention are up to date. You will complete a boarding questionnaire so that we can accommodate your pet’s schedule and preferences. We will need a deposit and contact information in case of emergencies.
At Checkout
The checkout process starts with bringing your pet’s belongings to you and finalizing any payment after reviewing an itemized invoice of services provided. This gives the resort staff time to prep your pet for the ride home – whether that is walking your dog for a bathroom break or loading your cat in its carrier. We do this first so you can fully focus on greeting your pet, who will, of course, be excited to see you.
Cancellations
Although we have no cancellation policy for most days of the year, we require a non-refundable deposit for reservations during peak times (Thanksgiving, Christmas, and other holidays). For other times of the year, we appreciate advance notice if your plans change and you need to adjust or cancel your pet’s stay.
FOR YOUR DOG
Indoor-Outdoor Runs
Indoor-Outdoor Run
Resort options for dogs include indoor-outdoor runs, which are 4 x 5 inside, with 5 x 8-foot artificial grass yards and private dog doors. Indoor-outdoor runs include oral medication administration at no additional charge. We also offer private indoor runs (4 x 5) in a climate-controlled room with piped-in music. Regardless of which room you choose for your dog, your pet will have walks three times daily (twice daily outside during regular business hours) and access to our fenced exercise yard for playtime. All dogs will need proof of the following from a veterinarian.
DA2PP
Rabies
Bordetella
Oral de-wormer
Negative fecal test
Flea and tick preventative applied
FOR YOUR CAT
Cat Play Room
Resort for cats includes double-decker condos with private “cubbies” and utilization of the kitty playroom. All cats will need proof of the following from a veterinarian.
FVRCP
Rabies
Topical dewormer
Negative fecal test
Flea and tick preventative applied
ADDITIONAL INFORMATION
Food
To minimize any disruption of your pet’s stomach, please bring your pet’s usual food. Food from home can be packaged in its original bag, a different container, or measured into individual zip-lock bags for each meal. Please be sure you can accurately convey how much food your pet eats at each meal.
Treats
Does your pet have a favorite treat? You’re more than welcome to bring them in the original packaging or counted out into a zip-lock bag.
Medication
(If applicable) Are medications or supplements part of your pet’s daily routine? We ask that you bring all medication and supplements in their original containers as well as instructions concerning when and how your pet is accustomed to receiving them. It’s important to us that we’re aware of all your pet’s health concerns and that they continue their regimen without interruption.
Cat Carrier
Does your cat have a carrier they’re used to being transported in? If not, get your cat accustomed to one prior to their stay, as this is the safest way to transport them into the hospital resort.
Bedding
Does your pet have a favorite bed or blanket at home? We want your pet to be as comfortable as possible, which often includes something that smells like home. Please label any bedding you bring so we can ensure it goes home with you.
Toys
Does your pet enjoy playing with a toy during their downtime? You are welcome to bring your pet’s toys from home, but please limit the toys to 3 per guest. We always try our best, but we cannot be responsible for the safe return of toys, so please leave any valuable or one-of-a-kind toys at home.